Terms of Service - Onegate (OGO)

1. Acceptance of Terms

By accessing or using the services provided by Onegate (OGO) through the Core Onegate platform (onegate.co.in) or our WhatsApp Business communications, you agree to be bound by these Terms of Service.

2. Services

Onegate (OGO) provides:

(OGO) and wellness products for sale
Order management and tracking services
Customer support via WhatsApp Business
Order notifications, shipping updates, and delivery confirmations via WhatsApp

3. WhatsApp Communications

By initiating a conversation with our WhatsApp Business number (+91 87555 29415), you consent to:

Receiving transactional messages related to your orders
Receiving customer support responses
Receiving marketing messages if you opt in

You may opt out at any time by sending "STOP" to our WhatsApp number.

4. User Responsibilities

You agree to:

Provide accurate information for orders and communications
Not misuse our WhatsApp Business channel for spam or unlawful purposes
Keep your account credentials secure (for platform users)

5. Limitation of Liability

Onegate (OGO) shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to message delivery delays or failures due to third-party platforms (WhatsApp, courier services).

6. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.

7. Contact

For questions about these Terms, contact us:

Business: Onegate (OGO)
Email: [email protected]
WhatsApp: +91 87555 29415
Platform: onegate.co.in
Address: A7 Meerut Road, Krishna Vihar, Hapur, Uttar Pradesh 245101, India